The main purposes of IPI.MANAGER are to assign tasks to employees, process user tasks (queries), maintain history, capture information about each task, designate executive employees, and track response times and execution
When any task changes, the system automatically sends e-mail notification both to the task author and to the key managers of your company. In fact,,authors don't need to visit their personal desktops to track task execution, as all necessary information is delivered to them by e-mail.
In addition to processing customer queries, IPI.MANAGER� may be efficiently used to assign tasks among the employees within your company.
The manager can assign task to his subordinates; employees can send questions to their managers; tasks may be arranged in chains, with a new task starting only after the previous one has been completed; you can also set a deadline for executing a task and its importance for your company, and use many other valuable features.
IPI.MANAGER� may be turned into a unified center incorporating all customer queries, manager tasks, current projects, and personnel instructions. Your employees will then work with a single information center replacing the variety of programs they may now be using in your office.
IPI.MANAGER consists of three parts:
· External part residing on your web site and destined for your customers;
· Internal administrative system used by your employees;
· Mail system for communication with customers and employees.
IPI.MANAGER provides a number of competitive advantages: it addresses all the drawbacks of previous systems of this kind, and it implements the widest range of capabilities your work needs.
You can appreciate the program's full range of possibility only by working with it, and you will certainly not be disappointed. Here is a short description of key features to get you started.
IPI.MANAGER PRO main features:
Customer access to the site:
Working with tasks and queries:
Task chains and project templates:
Working with e-mail:
Projects and components:
Users and registration:
IPI.MANAGER PRO requirements:
IPI.MANAGER PRO limitations: